Every time that there is a leak like this it’s infinitely aggravating how the spin department tries to downplay what happened. If you are using SMS based MFA you probably want to stop doing that now.
Every time that there is a leak like this it’s infinitely aggravating how the spin department tries to downplay what happened. If you are using SMS based MFA you probably want to stop doing that now.
Isn’t the bulleted list the stuff that was lost? They say “we don’t have govt id stuff so that can’t be stolen, the CC info wasn’t affected, here’s the info that was potentially hit”
This seems like a great email to get. They know what subsystem was hit and are telling people.
I don’t think people understand the impact of IMEI and SIM serial being compromised. I’m not sure I fully do, either. This feels like when a mechanic gives you too much technical information that you don’t know how to process.
I definitely don’t either, but I sense that the email itself is supposed to be the infuriating part here. The scenario is mildly infuriating for sure, but the email itself is still about as good as you can get in my opinion. Quick, clear about what could be hit.
I was also wondering this. How often is this information available to apps/websites?
Mint is a mobile carrier so they have this information about your phone.
But is this something only carriers would normally have access to?
I thought it was a nice tidy list too.
How is it so hard for people to read?
People really, really hate clicking past the post, even if it’s just to a screenshot.
Heaven forbid its an article
My bad, app wasn’t showing the entire image. I need to try the other apps.
To clarify for people wondering, SIM and IMEI information is how the system knows your phone is… your phone.
Cloning it is supposed to be hard, but with it, they can receive 2FA messages like “Is This You? Text Y back!”.
It’s actually super easy, if they have enough information, to convince a carrier’s customer service that they are you (remember… never work the system when you can work the people who manage it.)